Our elk antlers are sourced here in the USA in the upper north west and our other chews and bones are sourced in South America. Argentina and Columbia are the two main areas. From there we inspect them individually and package each bag.
FAST AND FREE SHIPPING ON ALL ORDERS
FREQUENTLY ASKED QUESTIONS (FAQS)
We provide shipping to all of USA only.
We process and ship most of our orders within 72 hours. Delivery time will be different depending on where you are, more than 85% of the orders arrive within 5-7 days. Additional delays may occur due to weather conditions, holidays etc.
Some of our items ship from our international warehouse, and a select few ship from our USA based warehouse.
You can reach us by clicking the Contact Us button located at the bottom of this page, or by emailing us at info@k9warehouse.com or call us at 866.460.3647
Accepts PayPal, Amazon Payments and all major credit cards as secure payment methods.
1. Go to the item page of the product that you would like to order.
2. Select the quantity of items that you would like to order and click “Add to Cart”
3. Click "Check Out" in the pop up window.
4. In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method"
5. Click "Continue to payment method" on the next screen
6. Then fill in your credit card information and click "complete order" to finish the transaction.
An email will be sent to you within 48 hours from the time of your purchase. If you did not receive it, you can check if it is in the spam/junk folder. There should be a tracking number inside the email together with the courier used to deliver your package, please go to the courier's website and enter the tracking number to track your order. If the email was not sent, you can send us an email at info@k9warehouse.com with your order number/ details, and we will double check your order and send you the tracking number.
At k9warehouse.com, we pride ourselves on offering unique and diverse product offerings that set us apart from our competitors. Our wide selection of high-quality, chews and treats cannot easily be found elsewhere.
We understand the importance of competitive pricing and strive to offer our products at a lower price point than our competitors. This is made possible through factors such as lower overhead costs and a more streamlined supply chain.
Providing exceptional customer service is a top priority for us at k9warehouse.com. We offer a satisfaction guarantee, free shipping and returns, and have knowledgeable and friendly customer service representatives available to answer questions and offer assistance.
We believe in positioning ourselves as a leader in the industry by providing expert advice and guidance on dog care, training, and behavior. Our blog articles, social media posts, and in-depth product descriptions reflect our expertise and knowledge.
At k9warehouse.com, we prioritize social and environmental responsibility. We donate a portion of profits to dog-related charities, use eco-friendly materials, and operate a sustainable business model. This commitment to ethical and socially responsible business practices resonates with consumers who share our values.